Southern Methodist University

Annette Caldwell Simmons School of Education and Human Development

Dispute Resolution and Conflict Management


5228 Tennyson Parkway Suite 118

Plano, TX 75205

United States





Program Information

Degrees Offered:

Graduate Certificate in Dispute Resolution

Format: Campus

Program Description:

Like the graduate certificate program in dispute resolution, the Master’s degree emphasizes the development of skills vital to the resolution of business, domestic, education, public policy, church, legal, and healthcare disputes. The Program’s quality and uniqueness stems, in significant measure, from its multidisciplinary approach to conflict management and its commitment to integrating ethics throughout the curriculum. Rooted in the social and behavioral sciences, the faculty and curriculum integrates such diverse fields as psychology, law, sociology, public policy, and economics. The Master of Arts departs from the Certificate program, however, in the depth and breadth of its curriculum and in its admission process. The Master's curriculum affords greater depth of study than that offered by the certificate program, additional specialization of skills, and a level of professional scholarship that allows graduates to contribute to as well as practice in the profession. SMU's Dispute Resolution Graduate Certificate Program provides its students with theoretical and practical knowledge, useful in all social and psychological environments. Students learn the art of negotiation, problem-solving, mediation, arbitration, systems design, and many other applications of dispute resolution. The program actively incorporates role-plays from varied aspects of human relationships to engage the student in class participation and to provide the skill and training necessary to become adept at the art of conflict resolution.


North Central Association of Colleges and Schools, The Higher Learning Commission

Facts & Figures

Classification: Doctoral/Research University—Extensive

Locale: Large City

Size & Settings: 10,000-19,999

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