This course covers the complete spectrum of Total Quality, from systems and tools to the development and motivation of people across an organisation. It is unique in the way that it integrates subject areas which are rapidly becoming more interrelated within organisations. You will benefit most from this course if you are an existing or prospective quality manager or if you are responsible for the management and development of the quality systems that now exist across the public sector, service and manufacturing industries. If you successfully complete the course and have suitable experience you will be able to apply for full membership to the Institute of Quality Assurance. The course has been developed around the expertise of staff in the School which is recognised by the Institute of Quality Assurance as a Centre of Excellence for Quality in Education.
North Central Association of Colleges and Schools, The Higher Learning Commission