University of Phoenix - Call Center Management Certificate Graduate Program

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University of Phoenix

Business

Call Center Management Certificate

4605 E. Elwood St.

Phoenix, AZ 85040 US

Phone: 1-866-766-0766

Fax: 1-602-921-1044

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At a
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Program
Requirements

Tuition &
Financial Aid

Institution
Overview

Important
Dates

Upcoming
Events

Degrees:

Program Format:

Certificate

Call Center Management Certificate

On Campus

This four-course executive level program is designed to help call center industry professionals to better understand the theories and methodologies behind successful management of customer contact centers.


Accreditation Information:
# Of Credits Required:
Time To Degree:

Previous Degrees

Pre-Requisite Courses

International Student Requirements

Requirements

Qualifying Exam:
Minimum Exam Score:
GPA or Equivalent:
English Proficiency:
Research Competency:
Clinical Internship:

Work Experience
Volunteer Experience
Publications Experience
Foreign Language Requirement
Other Requirements

Cost Per Credit Hour: $
Tuition:	0
Financial Aid Offered:

# of Students Enrolled Full Time:
# of Students Enrolled Part Time:
Average GPA:
Average Test Scores:
Charge Per Credit:
Annual Full Time Avg Institution Tuition:
Financial Aid Offered:
Average Work Experience:	Less than 1 Year
Specializations:
# of Terms Per Year:
Placement Percentage:
Historically Black:	No
Religious Affiliation:

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University of Phoenix

Call Center Management Certificate


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